Politique de livraison

At Studio Nafay, every artisanal piece is handled with the utmost precision. To ensure unparalleled quality, all creations undergo thorough inspection and client video verification before dispatch. We provide complimentary tracked Livraison on all orders.

LIVRAISON TIMELINE

ORDER PROCESSING & VIDEO INSPECTION (HANDLING TIME):
4–6 business days (Monday to Friday). Each item undergoes multi-point inspection and personalized video sign-off before secure EMBALLAGE.

TRANSIT TIME:
12–18 jours ouvrés (Monday to Friday) via premium tracked international couriers.

Total ESTIMATED LIVRAISON TIME:
16–24 business days.

ORDER CUT-OFF TIME:
5:00 PM Eastern Standard Time (EST), Monday to Friday.

Livraison COST:
Free Standard Insured Livraison worldwide with no minimum spend Obligatoire.

ORDER TRACKING

Upon courier handover, your dedicated tracking identification is immediately dispatched to your registered email for end-to-end milestone monitoring.

CONCIERGE DESK

Opérations US: BigShot Tech LLC | 5900 Balcones Drive # 25916, Austin, TX 78731, USA | +1 512-678-0944

UK Operations: FEEL THIS WAY LTD | Office 1363, 85 Dunstall Hill, Wolverhampton, WV6 0SR, UK | +44 7577 331671

Direct Concierge: [email protected]